November 10, 2026
Forms can now run rules that show questions and update tickets, inventory transfers get their own page and permission, and staff can mark voicemails read or unread.
New
Form rules
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Add "if this, then that" rules to any form. A rule checks one or more answers and shows, hides or requires a question as the form is filled in.
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When the form is submitted, a rule can add a ticket note, set the status or due date, create a to-do, notify people, or suggest an item to add with one click.
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A step-by-step builder checks for unfinished questions before you publish.
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A new answers page shows summary tiles, a table with the columns you choose, and every answer for a submission in one panel.
Inventory transfers
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Move stock between your stores from Inventory > Transfers.
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A dedicated Transfer inventory permission lets you give an employee transfer access without letting them edit your whole catalog.
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Costs stay hidden from anyone who isn't allowed to see them.
Voicemail read and unread
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Mark a voicemail read without playing it, or unread again as a reminder to call back.
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Mark every voicemail read at once.
Phone subscription notices
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If your phone or AI call redirect subscription lapses, everyone in your store gets a notification, so you can renew before your number is released.
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You get a second notice once service is restored.
Fixes
Commission totals
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The Commission tab now always shows totals for the dates you picked. Changing dates quickly could show totals for an earlier range.
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Totals refresh in the background after you save, copy or delete an entry, and your rows stay on screen while they update.
Covrd enrollment
- If a customer has no email or phone, the enrollment's Customer step now lets you enter it and carries on, instead of stopping on an error.